Questionnaire on customer satisfaction


All information is treated anonymously!

1) I am using BESA Research


Very often Often Sometimes Rarely Never

If answer is never, please state why:


2) Overall, I think BESA Research is a good program that satisfies my needs.


Agree fully Disagree completely


3) BESA Research is user-friendly.


Agree fully Disagree completely


4) I have used BESA support.


Very often Often Sometimes Rarely Never


5) I found BESA support helpful.


Agree fully Disagree completely


6) Data pre-processing offers all the features I require.


Agree fully Disagree completely


7) Source analysis offers all the features I require.


Agree fully Disagree completely


8) Time frequency analysis/Source coherence calculation offers all the features I require.


Agree fully Disagree completely


9) I have used the Matlab interface.


Very often Often Sometimes Rarely Never


10) The Matlab interface is sufficient for my purposes.


Agree fully Disagree completely


11) This currently available feature/tool is most important to me:



12) This currently available feature/tool is least important to me:



13) Up to three suggestions to improve BESA Research:



Optional information


14) My profession is:



15) My research is on:



16) In my group more people also use BESA Research.