Feedback


Feedback

We appreciate any kind of feedback on our software or the website. Below, please fill in our questionnaire on customer satisfaction (it should take no more than 2min) or send your comments to: feedback@besa.de.

In case of a serious incident or near-incident caused by our software, please fill in and return the BESA Incident Report. Please download the report form by using one of the following links:

Questionnaire on customer satisfaction

All information is treated anonymously!


1.) I am using BESA Research

Very oftenOftenSometimesRarelyNever

If answer is never, please state why:


2.) Overall, I think BESA Research is a good program that satisfies my needs.

Agree fullyAgreeDisagreeDisagree completely


3) BESA Research is user-friendly.

Agree fullyAgreeDisagreeDisagree completely


4) I have used BESA support.

Very oftenOftenSometimesRarelyNever


5) I found BESA support helpful.

Agree fullyAgreeDisagreeDisagree completely


6) Data pre-processing offers all the features I require.

Agree fullyAgreeDisagreeDisagree completely


7) Source analysis offers all the features I require.

Agree fullyAgreeDisagreeDisagree completely


8) Time frequency analysis/Source coherence calculation offers all the features I require.

Agree fullyAgreeDisagreeDisagree completely


9) I have used the Matlab interface.

Very oftenOftenSometimesRarelyNever


10) The Matlab interface is sufficient for my purposes.

Agree fullyAgreeDisagreeDisagree completely


11) This currently available feature/tool is most important to me:


12) This currently available feature / tool is least important to me:


13) Up to three suggestions to improve BESA Research:


Optional information

14) My profession is:

15) My research is on:

16) In my group ( --- ) more people also use BESA Research.

17) What EEG/MEG system do you usually work with:


 

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