Support Page

Support Page

BESA GmbH provides free e-mail support for 1 year after purchasing a license from our sales office or through our distributors.

Important note: From October 2018 on, BESA versions 6.0.x (latest release date September 2014) and older will no longer be supported. Thank you very much for your understanding!

Technical Support

Please use our web-interface for support and bug-reports. Please fill in all required (*) fields and select a program before submission!

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Hardlock HASP No. (*)
     

Please note: The HASP number is directly engraved on HASP keys (red). Old Hardlock keys (blue / green) have a marker tag attached outlining the Hardlock number. Alternatively, you can run the program License Search (HASP) or HLTest (Hardlock) located in the BESA Research installation folder under Utilities\License (HASP) or Utilities\Hardock (Hardlock).
     
     

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I'm currently using these BESA products:    
     
BESA Research
BESA MRI
BESA Statistics		   BESA Epilepsy
EEGFocus
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